Milks Enterprises

Throughout the shared reviews, a polarized sentiment emerges towards Milks Enterprises. Positive comments typically highlight the company's reliability and friendly service; for instance, some customers appreciate the promptness and quality of the initial installation of septic tanks. However, these favorable experiences are overshadowed by numerous negative accounts, primarily focused on customer... Read more

Throughout the shared reviews, a polarized sentiment emerges towards Milks Enterprises. Positive comments typically highlight the company's reliability and friendly service; for instance, some customers appreciate the promptness and quality of the initial installation of septic tanks. However, these favorable experiences are overshadowed by numerous negative accounts, primarily focused on customer service failures and inadequate technical expertise. Common findings include:Service Inconsistency: Many customers reported sharp inconsistencies in service quality. While some had satisfactory initial interactions, others faced prolonged delays and lack of follow-up communication on pressing issues, leading to customer dissatisfaction.Technical Failures: Multiple reviews pointed out significant failures in the technical aspects of service delivery, including improper installation and misdiagnosis of problems. Issues such as improper sealing of pumps and negligence in investigating root causes were frequently mentioned, resulting in additional costs for customers who needed to hire alternate contractors for repairs.Poor Communication: A notable number of reviewers emphasized a lack of communication, with instances of unanswered calls and texts. Customers expressed frustration over promises made by the company that were not fulfilled, reinforcing the sentiment that once a sale is made or a large project is completed, follow-up care diminishes significantly.Perception of Overcharging: Several reviews explicitly mentioned feeling overcharged for services that were either performed inadequately or left incomplete. Complaints about receiving bills that reflected charges for unreasonably extended service times Read less