J & J Heating and Air

In analyzing the reviews for J & J Heating and Air, several key sentiments and common themes emerge:Workmanship Quality: Multiple reviewers reported shoddy workmanship, specifically regarding ductwork insulation. The mention of gaps and incomplete tasks, such as running out of tape, indicates a lack of attention to detail and suggests that the work performed does not meet industry standards.Commun... Read more

In analyzing the reviews for J & J Heating and Air, several key sentiments and common themes emerge:Workmanship Quality: Multiple reviewers reported shoddy workmanship, specifically regarding ductwork insulation. The mention of gaps and incomplete tasks, such as running out of tape, indicates a lack of attention to detail and suggests that the work performed does not meet industry standards.Communication Failures: A notable point of frustration among customers is poor communication with the company. Customers indicated that they experienced delays in service and no follow-up from management, leading to feelings of being ignored and undervalued. This has exacerbated their dissatisfaction, contributing to a perception of unprofessionalism.Reliability Issues: There were complaints about the company's reliability in keeping appointment commitments. Customers mentioned multiple instances where the technician failed to show up as promised, leading to prolonged periods without functioning AC units, which is particularly concerning during hot months.Customer Trust and Costs: Some reviews indicate distrust in the company Read less