Grigg Industries

Grigg Industries shows significant inconsistency in service delivery. While customers consistently praise product availability, pricing, and technical expertise (85/100), professionalism is severely hampered by chronic communication failures—multiple reviews cite unresponsive phone lines, ignored emails, and poor customer service responses. Project completion is compromised by shipping/delivery ... Read more

Grigg Industries shows significant inconsistency in service delivery. While customers consistently praise product availability, pricing, and technical expertise (85/100), professionalism is severely hampered by chronic communication failures—multiple reviews cite unresponsive phone lines, ignored emails, and poor customer service responses. Project completion is compromised by shipping/delivery issues and lack of follow-through on complaints. The company excels at sourcing hard-to-find parts but fails dramatically in customer support and accountability. Recent reviews (2024) show some improvement in responsiveness, but older patterns of non-communication persist. Read less