Dean Plumbing Heating and Cooling

The recent reviews for Dean Plumbing Heating and Cooling reflect a highly polarized sentiment. Customers express significant frustration over perceived unethical practices, service quality, and warranty issues. While some reviewers praised specific technicians for being friendly and knowledgeable, many others described experiences of poor communication, overcharging, and inadequate service, includ... Read more

The recent reviews for Dean Plumbing Heating and Cooling reflect a highly polarized sentiment. Customers express significant frustration over perceived unethical practices, service quality, and warranty issues. While some reviewers praised specific technicians for being friendly and knowledgeable, many others described experiences of poor communication, overcharging, and inadequate service, including concerns regarding safety and reliability. The discontent primarily stems from perceived dishonesty and inadequacies in addressing service requests, leading to a lack of trust in the company. While there are a few positive experiences highlighted, they are overshadowed by the overall negative sentiment conveyed by a larger number of reviews. In detail, common findings from the reviews include:Service Quality and Reliability: Many customers reported long delays in service or failures to respond to service requests. Instances of damaged property during service were also mentioned, contributing to dissatisfaction with the company Read less