Choice One Plumbing

The reviews for Choice One Plumbing exhibit a mixed sentiment, with both positive and negative experiences from clients. Many customers praised their prompt service, professionalism, and personal touch, particularly highlighting individual employees like Brandon, Fred, and Donovan for their effectiveness and courtesy. However, a significant number of reviews pointed to severe issues regarding comm... Read more

The reviews for Choice One Plumbing exhibit a mixed sentiment, with both positive and negative experiences from clients. Many customers praised their prompt service, professionalism, and personal touch, particularly highlighting individual employees like Brandon, Fred, and Donovan for their effectiveness and courtesy. However, a significant number of reviews pointed to severe issues regarding communication, delays, and lack of follow-through on promised services. Several customers expressed frustration over unfulfilled agreements, poor customer service, and instances of charging for services not rendered. Overall, while some customers reported satisfying interactions and effective repairs, the recurring theme of communication breakdowns and dissatisfaction with service quality was prevalent. In detail, the positive reviews primarily focused on the promptness and professionalism of the technicians. Customers noted that the plumbers were friendly, provided clear estimates, and completed work quickly and efficiently. Specific commendations were directed toward the handling of emergency situations and the quality of repairs performed, reinforcing the idea that responsiveness is one of the company Read less