Blazer Construction

The reviews for Blazer Construction reflect a strong overall positive sentiment. Customers frequently praise the company's punctuality and professionalism, particularly highlighting the efficiency and friendliness of staff members like Scott and the technician Steven. The phrase "best," along with descriptors such as "honest," "fair," "polite," and "qualified," suggests that customers have experie... Read more

The reviews for Blazer Construction reflect a strong overall positive sentiment. Customers frequently praise the company's punctuality and professionalism, particularly highlighting the efficiency and friendliness of staff members like Scott and the technician Steven. The phrase "best," along with descriptors such as "honest," "fair," "polite," and "qualified," suggests that customers have experienced a high level of trust and satisfaction when working with the crew. Several reviewers indicated a willingness to recommend Blazer to friends and family, underscoring a strong sense of customer loyalty. A recurring theme throughout the reviews is timely communication and follow-up, particularly in resolving issues and addressing customer needs. For instance, despite a minor scheduling hiccup, the team was able to address the problem in a prompt manner, pleasing the customer. This reflects a commitment to customer service that resonates well with the clientele. However, there is a significant drawback noted by one reviewer regarding the pricing for a hot water heater installation. The reviewer felt that the quoted price of over $2700 was excessive compared to another installation service that charged only $1100. This experience seems to have left a negative impression, suggesting that there may be inconsistencies in pricing transparency or perceived value in some services, which could deter potential customers. Overall, while the majority of reviews provide a glowing account of Blazer Construction's services, it's clear that pricing issues may need to be addressed to maintain the positive trajectory of sentiment and customer satisfaction. The emphasis on strong customer service and professionalism is a hallmark of the company's reputation, which largely overshadows the criticism over pricing. Read less