Aqua Knox Plumbing

The prevailing sentiment among the review is overwhelmingly negative, centered around issues of poor communication and reliability. The reviewer describes a situation where Aqua Knox Plumbing failed to show up for a scheduled appointment, leading to feelings of anger and dissatisfaction. Additionally, the reviewer mentions attempts to reach out through multiple channels, which were ignored, indica... Read more

The prevailing sentiment among the review is overwhelmingly negative, centered around issues of poor communication and reliability. The reviewer describes a situation where Aqua Knox Plumbing failed to show up for a scheduled appointment, leading to feelings of anger and dissatisfaction. Additionally, the reviewer mentions attempts to reach out through multiple channels, which were ignored, indicating a severe lack of customer service. Common themes in this review include:Missed Appointments: The company failed to adhere to scheduled appointments, causing significant inconvenience.Poor Communication: There is a strong indication that Aqua Knox Plumbing does not effectively communicate with its customers, as evidenced by the blocked social media page and ignored calls.Emotional Impact: The reviewer highlights an emotional response due to the situation, particularly because it involves a special needs child, adding an element of urgency that was not met by the company. Overall, Aqua Knox Plumbing appears to be facing significant challenges in maintaining customer satisfaction, making reliability and communication critical areas for improvement. Read less