Taylor Plumbing & Septic Service

The reviews for Taylor Plumbing & Septic Service overwhelmingly indicate frustration and disappointment from the clients. Key issues highlighted include:Pricing Discrepancies: Customers report a significant increase in quoted prices upon the service technician's arrival. This aspect has led to feelings of being misled and highlights a lack of transparency regarding service costs.Quality of Service... Read more

The reviews for Taylor Plumbing & Septic Service overwhelmingly indicate frustration and disappointment from the clients. Key issues highlighted include:Pricing Discrepancies: Customers report a significant increase in quoted prices upon the service technician's arrival. This aspect has led to feelings of being misled and highlights a lack of transparency regarding service costs.Quality of Service: There are notable complaints about the quality of work performed. Customers expressed discontent over the technician's failure to fully clean out the septic tank, leaving sludge behind, which suggests a lack of thoroughness or possibly inadequate training.Unprofessional Conduct: Reviewers noted unprofessional behavior from the staff, including complaints made by the technicians about the rental property and their working conditions. Such attitudes contributed to the overall negative experience.Disregard for Cleanliness: Specific actions, like discarding waste onto the ground and poor maintenance of equipment (not cleaning hoses), further detracted from the professionalism expected from such services.Customer Treatment: The overall treatment of customers seems to be lacking, with little regard shown for their concerns or requests during the job. In conclusion, the recurring themes of unprofessionalism, high prices compared to initial quotes, and poor service quality suggest a pressing need for this company to address these issues to improve customer satisfaction and reputation. Clients are discouraged from utilizing their services, as conveyed by strong negative sentiments in the reviews. Read less