Tommie

The collective feedback on Tommie's Plumbing indicates significant frustration among customers who feel that the pricing for services is exorbitant and not justified by the quality or thoroughness of the work performed. Many reviewers recount experiences where they received quotes that were dramatically higher than anticipated or compared unfavorably with prices offered by other local plumbers. Fo... Read more

The collective feedback on Tommie's Plumbing indicates significant frustration among customers who feel that the pricing for services is exorbitant and not justified by the quality or thoroughness of the work performed. Many reviewers recount experiences where they received quotes that were dramatically higher than anticipated or compared unfavorably with prices offered by other local plumbers. For instance, one reviewer noted a $2,939 quote for work that could be done for $150-$200 elsewhere, illustrating a pervasive concern regarding value for money. Moreover, there are consistent references to a lack of communication and responsiveness from the company's staff. Several customers experienced difficulties in getting proper answers or follow-ups to their queries, particularly regarding project details, which left them feeling disregarded. A common theme in the reviews was the feeling that the focus of the company may lie more in upselling and securing business than in addressing customer needs adequately. However, there are isolated positive reviews that highlight individual technicians, such as Austin, who went above and beyond to communicate effectively and provide detailed estimates. This contrasts starkly with the negative experiences shared, suggesting that service quality may vary significantly based on the technician assigned. Overall, Tommie's Plumbing faces severe reputational challenges, primarily attributed to claims of inflated pricing and a lack of customer-centric service practices. Customers strongly recommend exploring alternative options before engaging with this company. Read less