Overview of Company Customer Sentiment Analysis in January
The recent reviews of L&L Construction and Renovation reflect a predominantly negative sentiment, as customers express significant dissatisfaction with the quality of work, lack of supervision, and serious safety concerns. Key issues highlighted include unfinished tasks, hazardous practices, poor installation techniques, and a lack of adherence to legal construction regulations. Customers feel com... Read more
The recent reviews of L&L Construction and Renovation reflect a predominantly negative sentiment, as customers express significant dissatisfaction with the quality of work, lack of supervision, and serious safety concerns. Key issues highlighted include unfinished tasks, hazardous practices, poor installation techniques, and a lack of adherence to legal construction regulations. Customers feel compelled to warn others against utilizing their services due to the myriad of problems and the company's failure to address these concerns satisfactorily. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews indicate a severe lack of professionalism and expertise in service delivery by L&L Construction and Renovation. Customers report that proper supervision was absent during their projects, with the owner and crew failing to ensure that agreed-upon tasks were completed correctly and on time. There are alarming safety concerns, such as a missing bathroom vent pipe, which led to hazardous c... Read more
The reviews indicate a severe lack of professionalism and expertise in service delivery by L&L Construction and Renovation. Customers report that proper supervision was absent during their projects, with the owner and crew failing to ensure that agreed-upon tasks were completed correctly and on time. There are alarming safety concerns, such as a missing bathroom vent pipe, which led to hazardous conditions by allowing septic tank gases to enter the attic. This oversight demonstrates a glaring neglect for safety standards and proper construction practices. Furthermore, the delays in project completion, which extended over several weeks without adequate communication from the company, have left clients frustrated. The promised timeline of a week to complete the reroofing project fell drastically short, with work only being attended to after the request for a refund. This suggests a lack of accountability and poor customer service practices. The quality of the work performed is another major point of contention, with multiple reports of improper installations leading to damage and further repairs. Reviewers noted clear issues such as improperly installed roofing materials and poor attention to detail, which resulted in additional complications and expense to rectify. Lastly, a recurring theme is the misleading information about the company's credentials; the claim that the business operates as an LLC was refuted, which diminishes the trust and reliability perceived by potential customers. Overall, the sentiments expressed in the reviews strongly advise potential clients to reconsider their options when looking for construction and renovation services, emphasizing the necessity of obtaining work permits and thorough inspections if they choose to engage with L&L Construction and Renovation. Read less