Cowan Mechanical

1.0 /5 (3 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

Cowan Mechanical is facing significant negative feedback from customers, primarily relating to unprofessional service and poor communication. Reviewers express frustration over unresolved plumbing issues, feeling cheated out of their service fees, and encountering disrespectful behavior from staff. The overall sentiment is overwhelmingly negative, with multiple mentions of recommending against the... Read more

Services Offered Verified by Business

Appliance repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection

Business Details

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Workman Score

  • Price-friendly
    40%
  • Professionalism
    20%
  • Experience
    30%
  • Completion
    20%

Overview of Company Customer Sentiment Analysis in January

The reviews for Cowan Mechanical paint a distressing picture of customer experiences. A common theme among the reviews is a lack of effective service; customers have reported that their plumbing issues remained unresolved after the technicians' visits. This suggests either incompetence or negligence in handling customer problems, which is a crucial area of concern for any service-oriented business... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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