Mr. Rooter Plumbing of South Nashville

The reviews indicate a strong sentiment of trust and satisfaction with Mr. Rooter Plumbing of South Nashville. Customers frequently mention the professionalism and courteousness of their staff, particularly highlighting the technician Sandro for his thoroughness, punctuality, and positive demeanor during jobs under strenuous conditions. The promptness in service delivery is another common theme, w... Read more

The reviews indicate a strong sentiment of trust and satisfaction with Mr. Rooter Plumbing of South Nashville. Customers frequently mention the professionalism and courteousness of their staff, particularly highlighting the technician Sandro for his thoroughness, punctuality, and positive demeanor during jobs under strenuous conditions. The promptness in service delivery is another common theme, with many reviews noting timely arrivals and effective communication prior to appointments. Financial aspects also receive positive mention, with customers deeming prices fair given the quality and extent of work performed. The reviews show empathy and appreciation for the hardworking staff, as evidenced by a customer who offered refreshments during a particularly hot day and received gratitude in return, further illustrating the company's commitment to customer relations. While one customer reported significant damage from a major plumbing project, the overall tone suggests that Mr. Rooter is proactive in addressing problems, with this incident being handled professionally as customers noted swift promises to compensate for the damages. This responsive approach appears to mitigate negative experiences and enhances trust in the service provided. In conclusion, Mr. Rooter Plumbing is viewed as a reliable and customer-focused plumbing service, appreciated for their honest practices, friendly employees, and a commendable commitment to customer satisfaction. Customers feel confident recommending their services due to the consistently positive interactions and successful problem resolutions experienced. Read less