Crewpros Memphis

The review presents a scenario where Crewpros Memphis was contracted to replace a window, a task they failed to complete, leading to prolonged challenges for the customer. The frustration is amplified by the company's agreement to pay for a rental lift that was incurred as a result of their incomplete work, which they ultimately did not honor. The reviewer cites multiple attempts to resolve the is... Read more

The review presents a scenario where Crewpros Memphis was contracted to replace a window, a task they failed to complete, leading to prolonged challenges for the customer. The frustration is amplified by the company's agreement to pay for a rental lift that was incurred as a result of their incomplete work, which they ultimately did not honor. The reviewer cites multiple attempts to resolve the issue through phone calls and emails, accentuating a significant breakdown in communication and customer service. Common themes in this review indicate a lack of follow-through on commitments, poor responsiveness, and overall dissatisfaction with the service experience. This analysis reveals a pressing need for Crewpros Memphis to improve their follow-up procedures and ensure that promises made to clients are adhered to, as customer trust has evidently been compromised. Read less