Water Works Plumbing Services, LLC

The primary issues raised in the reviews center around poor communication and reliability. Multiple customers reported experiences of unreturned calls and missed appointments, which undermined their trust in the company. One customer detailed a three-week struggle with their water issues, culminating in a lack of action from Water Works, despite their promise to address the problem. This lack of f... Read more

The primary issues raised in the reviews center around poor communication and reliability. Multiple customers reported experiences of unreturned calls and missed appointments, which undermined their trust in the company. One customer detailed a three-week struggle with their water issues, culminating in a lack of action from Water Works, despite their promise to address the problem. This lack of follow-through on appointments and commitments appears to be a common theme in the feedback. Furthermore, a significant concern raised relates to the quality of the repairs conducted by Water Works. One customer's experience highlighted a previous repair that was considered shoddy, leading to further issues and substantial costs when repairs had to be undertaken by another plumber. This suggests that the quality of work may not meet customer expectations and raises red flags regarding the company's craftsmanship. Trust and integrity emerge as pivotal themes in the reviews, with customers reporting feelings of disillusionment regarding the honesty of the company's representatives. The decision to seek services elsewhere reflects a broader dissatisfaction with the perceived lack of credibility and accountability from Water Works Plumbing Services. Consequently, the overall sentiment from these reviews indicates deep dissatisfaction, with reviewers stating emphatically that they would neither use nor recommend this plumbing service to others due to their negative experiences. Read less