Patriot Services

The reviews for Patriot Services highlight the varied customer experiences over the past month. Several reviews commend the prompt service, with multiple customers noting that technicians arrived quickly and were able to identify and resolve issues efficiently. For instance, Zach's exemplary attitude and quick fix for an air conditioning problem left a positive impression, as did Cameron's effecti... Read more

The reviews for Patriot Services highlight the varied customer experiences over the past month. Several reviews commend the prompt service, with multiple customers noting that technicians arrived quickly and were able to identify and resolve issues efficiently. For instance, Zach's exemplary attitude and quick fix for an air conditioning problem left a positive impression, as did Cameron's effective handling of a complicated plumbing issue that other companies had deemed more difficult. On the other hand, there are significant criticisms concerning certain service calls. A customer expressed frustration over being charged a high fee without receiving a corresponding level of service, specifically highlighting that a plumbing issue they faced was quickly resolved by another company for a fraction of the price. This indicates a disparity in service quality among technicians, as some customers reported feeling overcharged and left without adequate solutions. The sentiment expressed indicates that while there are dedicated and competent technicians within Patriot Services that foster positive customer experiences, there are also issues with inconsistent service and potential overpricing for poor execution on certain jobs. To enhance customer satisfaction, it may be beneficial for the company to focus on training and ensuring that all technicians meet a certain standard of service quality. Overall, the reviews suggest the company has potential but needs to address the inconsistency in performance to improve its overall reputation. Read less