Metro Plumbing Heating & Air
2.3 /5 (35 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
Overall, the sentiment surrounding Metro Plumbing Heating & Air in the last month reveals a stark contrast between enthusiastic praise and significant dissatisfaction. Many customers laud the company for high-quality service, friendly technicians, and responsiveness. However, a considerable number express frustration over perceived excessive pricing, aggressive upselling tactics, and lack of trans... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
40%
- Professionalism
80%
- Experience
70%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
From the reviews, there are clear sentiments of both appreciation and disappointment:Positive Experiences: - Several customers highlighted the professionalism and friendliness of the technicians, noting that they were courteous, knowledgeable, and willing to go above and beyond. In particular, names like Lindsey and Jeremiah received accolades for their thoroughness and customer service skills.... Read more