Complete Backflow Services

The review reveals a strong negative sentiment towards Complete Backflow Services, primarily focused on their pricing strategy and communication methods. The notion of a 50% price increase for customers who do not respond to initial emails is seen as unreasonable, particularly given the possibility of emails being overlooked or landing in spam folders. This approach is perceived as exploitative, l... Read more

The review reveals a strong negative sentiment towards Complete Backflow Services, primarily focused on their pricing strategy and communication methods. The notion of a 50% price increase for customers who do not respond to initial emails is seen as unreasonable, particularly given the possibility of emails being overlooked or landing in spam folders. This approach is perceived as exploitative, leading the customer to feel they are being "ripped off" for a relatively straightforward service. Moreover, the requirement to forward previous correspondence as proof of scheduling adds to the frustration, suggesting inefficiency and a lack of customer-centric practices. The reviewer's decision to seek services elsewhere underscores a sense of distrust in the company, driven by the impression that there are more ethical and straightforward options available. In summary, the sentiment towards Complete Backflow Services is predominantly negative, grounded in concerns about pricing fairness and customer communication. These issues have been compelling enough for the reviewer to abandon the company in favor of competitors perceived to offer better service integrity. Read less