A+ Septic & Excavating

The sentiment surrounding A+ Septic & Excavating is predominantly negative based on the recent review. Customers express frustration towards the company's reliability and communication, highlighting issues with missed appointments and perceived lack of professionalism. Detailed Sentiment Analysis: The review provided indicates significant dissatisfaction with A+ Septic & Excavating, primarily f... Read more

The sentiment surrounding A+ Septic & Excavating is predominantly negative based on the recent review. Customers express frustration towards the company's reliability and communication, highlighting issues with missed appointments and perceived lack of professionalism. Detailed Sentiment Analysis: The review provided indicates significant dissatisfaction with A+ Septic & Excavating, primarily focusing on their inability to fulfill scheduled appointments. The reviewer notes that they have attempted to engage the company three times to no avail, which reflects poorly on the company's reliability and commitment to customer service. This repeated failure to show for appointments leads to a sense of wasted time and frustration for the customer. Common Findings:Reliability Issues: The prominent complaint revolves around the company's failure to show up for scheduled appointments, suggesting a potential systemic issue in communication or scheduling practices.Customer Frustration: The tone of the review conveys a high level of frustration and disappointment, indicating that the customer feels their time has been disregarded.Call for Better Communication: Implicit in the review is a request for better communication from the company, especially if they are unable or unwilling to provide services in specific areas, such as Marion Co. Overall, the sentiment captured suggests that A+ Septic & Excavating may need to improve their customer service, particularly in their reliability and communication, to enhance their reputation. Read less