Waterbury Heating & Cooling

Waterbury demonstrates strong professionalism with consistent mentions of courteous, friendly, and knowledgeable technicians across 28 reviews. Project completion is solid with 22 reviews highlighting timely service, quick response times, and successful job resolution. Technical experience is well-documented across 18 reviews showing skilled diagnostics and quality workmanship. However, pricing pr... Read more

Waterbury demonstrates strong professionalism with consistent mentions of courteous, friendly, and knowledgeable technicians across 28 reviews. Project completion is solid with 22 reviews highlighting timely service, quick response times, and successful job resolution. Technical experience is well-documented across 18 reviews showing skilled diagnostics and quality workmanship. However, pricing presents a significant concern: while most recent reviews describe fair rates, 3 older reviews (2016-2019) contain serious allegations of overcharging, unnecessary upselling, and unethical billing practices. The company's overall score is pulled down by these pricing concerns despite strong performance in other dimensions. Read less