Payton Plumbing

Payton Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is severely dragged down by three reviews describing rude behavior, aggressive communication, and poor treatment of a senior customer — offsetting the two positive reviews that praised friendliness and professionalism. Pricing is a significant concern, with two reviews expli... Read more

Payton Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is severely dragged down by three reviews describing rude behavior, aggressive communication, and poor treatment of a senior customer — offsetting the two positive reviews that praised friendliness and professionalism. Pricing is a significant concern, with two reviews explicitly citing excessive or deceptive charges (a $1,000 quote for a $122 faucet, an $80 trip charge, and a disputed restocking fee), while only one review implicitly suggests fair value. Project completion scores moderately, as two reviews confirm jobs were finished cleanly and on time, but one review describes work being abandoned mid-job, leaving a customer without a functioning sink. Experience scores conservatively due to only two mentions — one positive (sewer line replacement) and one negative (faucet removal mishandled). Read less