Charisma Property Management

A close review of the shared feedback reveals that Charisma Property Management suffers from systemic issues that significantly affect both tenants and property owners. Most tenants are frustrated by the lack of timely responses to maintenance requests, often waiting weeks or more with unresolved problems, including major issues like broken windows and mold. The persistence of cleanliness problems... Read more

A close review of the shared feedback reveals that Charisma Property Management suffers from systemic issues that significantly affect both tenants and property owners. Most tenants are frustrated by the lack of timely responses to maintenance requests, often waiting weeks or more with unresolved problems, including major issues like broken windows and mold. The persistence of cleanliness problems in common areas further compounds tenant dissatisfaction, which detracts from the living experience. Safety concerns were raised multiple times, including issues with unclean environments that harbor pests. A glaring oversight was reported regarding security measures, where security doors were frequently left propped open, raising questions about tenant safety. This has resulted in a strong sentiment of distrust toward the management's ability to provide a safe and hygienic living environment. Another recurring theme was the inadequate customer service provided by Charisma, characterized by unprofessionalism and poor communication. Renters complained about unresponsive or dismissive staff, with several accounts detailing failed appointments and lack of follow-through. In these instances, the management team appeared indifferent to the tenants Read less