Mike Varner Plumbing

The reviews illustrate a divide in customer sentiment toward Mike Varner Plumbing, with notable themes emerging from both positive and negative experiences.Exceptional Skill and Service Quality: Multiple reviewers commend Mike for his expertise, especially in challenging plumbing situations. One review specifically noted how he handled a difficult bathroom remodel with precision and care, earning ... Read more

The reviews illustrate a divide in customer sentiment toward Mike Varner Plumbing, with notable themes emerging from both positive and negative experiences.Exceptional Skill and Service Quality: Multiple reviewers commend Mike for his expertise, especially in challenging plumbing situations. One review specifically noted how he handled a difficult bathroom remodel with precision and care, earning him high recommendations. This sentiment highlights a strong execution of trade skills, suggesting that when on-site, Mike delivers superior service that fulfills customer needs.Communication and Reliability Issues: In stark contrast, some customers reported significant communication breakdowns, including missed appointments and lack of follow-ups. One unhappy client described an online booking experience that led to no-show, indicating a potential systemic issue in managing appointments. The recurring theme of dissatisfaction with communication suggests that while the craftsmanship may be commendable, the organization and scheduling aspects require urgent attention.Transparency in Pricing: There is a clear concern regarding invoicing and service charges expressed by a customer who felt blindsided by unexpected fees. Reviewers expect clear communication about costs and service fees upfront. The lack of transparency in this area adversely affects customer trust, as illustrated by the mention of a rude interaction with the owner regarding costs not discussed beforehand.Variable Customer Interactions: While there are highlight experiences showcasing Mike Read less