Heaven Sent Cleaning Service and Plumbing

A closer examination of the reviews indicates several critical issues that upset customers. The first major point of contention stems from the alleged removal of personal cleaning products by the service representatives. This has been perceived as either inadvertent or representative of unprofessional behavior, leading to distrust from the customer. Next, the quality of the cleaning itself has b... Read more

A closer examination of the reviews indicates several critical issues that upset customers. The first major point of contention stems from the alleged removal of personal cleaning products by the service representatives. This has been perceived as either inadvertent or representative of unprofessional behavior, leading to distrust from the customer. Next, the quality of the cleaning itself has been called into question. Customers reported that the floors were left excessively wet, resulting in visible water stains that required additional cleaning effort from the customer. This suggests a lack of attention to detail and care during the service. Additionally, a significant and alarming complaint involved damage to a personal item, specifically a tea kettle, raising concerns about the care with which the cleaning staff handled customers' property. This concern was compounded by the revelation that photos were taken of the home without the customer's consent, leading to a feeling of violation and a breach of trust. These common themes in the reviews underline a broader sentiment of frustration and disappointment with Heaven Sent Cleaning Service and Plumbing. While customers expect a certain level of professionalism, the experiences reported fell short, resulting in a strong call for potential clients to evaluate this service cautiously before making a decision. Read less