Mr Rooter of Summerville

This single review is strongly negative across all dimensions. The reviewer explicitly describes rude and dismissive communication from the office manager, indicating very poor professionalism. Pricing is flagged as the most expensive in the area with a lack of transparency — $375 to snake a drain plus a $65 service call fee with no upfront estimate provided. Project completion is questionable a... Read more

This single review is strongly negative across all dimensions. The reviewer explicitly describes rude and dismissive communication from the office manager, indicating very poor professionalism. Pricing is flagged as the most expensive in the area with a lack of transparency — $375 to snake a drain plus a $65 service call fee with no upfront estimate provided. Project completion is questionable as the reviewer immediately hired another plumber for $30 who resolved the issue successfully, implying the Mr. Rooter service either failed or was refused before completion. The reviewer has escalated to legal action, which is a serious indicator of a deeply negative customer experience. Read less