Lowcountry Plumbing & Gas

The first review indicates a serious concern regarding customer service. The customer expressed disappointment due to repeated attempts to contact the company about a malfunctioning water heater, which were met with silence. This lack of responsiveness has led the customer to consider other options for repair, reflecting a negative sentiment primarily focused on communication failures and perceive... Read more

The first review indicates a serious concern regarding customer service. The customer expressed disappointment due to repeated attempts to contact the company about a malfunctioning water heater, which were met with silence. This lack of responsiveness has led the customer to consider other options for repair, reflecting a negative sentiment primarily focused on communication failures and perceived neglect. In contrast, the second review presents an overwhelmingly positive experience. The customer commended Bryan Kelly for his reliability, competence, and professionalism. Specific praise includes timely service, proper licensing, and a thorough understanding of plumbing needs, which reassured the customer, particularly as a senior citizen and caregiver. This testimonial highlights the customer Read less