Acme Plumbing LLC

The overwhelming majority of reviews describe deeply negative experiences with Acme Plumbing across all four dimensions. Professionalism is severely damaged by repeated no-shows, broken appointments, screaming at a prospective customer, threatening legal action, and failing to return calls — with only 3 of 12 reviews offering positive professionalism remarks. Project completion is the weakest ar... Read more

The overwhelming majority of reviews describe deeply negative experiences with Acme Plumbing across all four dimensions. Professionalism is severely damaged by repeated no-shows, broken appointments, screaming at a prospective customer, threatening legal action, and failing to return calls — with only 3 of 12 reviews offering positive professionalism remarks. Project completion is the weakest area: multiple reviewers explicitly describe unfinished work, recurring leaks after payment, abandoned jobs, and work that had to be redone by other contractors. Experience scores are dragged down by accounts of misdiagnosis, causing electrical damage, inability to locate a gas leak, and a fireplace repair that required a competitor to resolve — though a small number of positive reviews do describe competent workmanship. Pricing receives a slightly higher score only because a few positive reviews mention fair quotes and value, but negative reviews describe paying for work that was never completed or had to be redone at additional cost. The three positive reviews (2009, 2011, 2012) are significantly older than the cluster of negative reviews and carry reduced weight under recency rules. Read less