Precision Carpentry & Plumbing

The feedback received over the last month emphasizes several key themes and sentiments regarding Precision Carpentry & Plumbing.Professionalism and Respect: Multiple reviews highlighted the professionalism of the crew members. Customers mentioned that the workers were respectful of their property, which is a significant aspect when homeowners allow crews to work in their personal spaces. This sent... Read more

The feedback received over the last month emphasizes several key themes and sentiments regarding Precision Carpentry & Plumbing.Professionalism and Respect: Multiple reviews highlighted the professionalism of the crew members. Customers mentioned that the workers were respectful of their property, which is a significant aspect when homeowners allow crews to work in their personal spaces. This sentiment builds trust and satisfaction among clients.Quality of Work: Clients consistently praised the quality of the work performed, whether it involved kitchen remodels, bathroom renovations, or roofing installations. Reviews reflect a high level of craftsmanship, showcasing the company's ability to execute complex designs and renovations effectively.Communication: The communication between the contractor and clients was noted as excellent. Reviewers appreciated being kept informed throughout the process, which contributed to a feeling of comfort and involvement. Effective communication is critical in managing client expectations and fostering good relationships.Attention to Detail: Many customers appreciated the attention to detail, especially regarding special requests such as trim work and specific designs. This indicates that the company listens to and addresses unique client needs, enhancing customer satisfaction.Cleaning and Care: A noticeable point of praise was the thoroughness with which the team maintained a clean workspace, minimizing dust and debris and ensuring a tidy environment throughout the project.Negative Feedback: One review pointed out a negative experience related to pricing and customer service, specifically concerning a sales representative's insistence on upgrades and a lack of adherence to the initially quoted deal. This suggests that while the project execution may be commendable, there may be areas for improvement in initial client interactions and sales tactics. Overall, Precision Carpentry & Plumbing appears to have a strong reputation for delivering high-quality renovations while maintaining professional standards and client relationships, despite needing to address inconsistencies in its customer engagement process. Read less