Kellett Plumbing

The review presents a strong negative sentiment toward Kellett Plumbing primarily due to their customer service failures. The key issues noted include poor communication, as the representative failed to inform the customer about delays on multiple occasions. Moreover, the inability to secure a necessary permit before the job's scheduled start reflects a lack of professionalism and planning. The re... Read more

The review presents a strong negative sentiment toward Kellett Plumbing primarily due to their customer service failures. The key issues noted include poor communication, as the representative failed to inform the customer about delays on multiple occasions. Moreover, the inability to secure a necessary permit before the job's scheduled start reflects a lack of professionalism and planning. The reviewer feels inconvenienced and misled by the company's handling of the situation, further amplifying the perception of selfishness and irresponsibility. Overall, the findings suggest that clients may be wary of engaging with Kellett Plumbing due to concerns about their reliability and customer care. Read less