Duckett Plumbing

The reviews indicate a clear divide in customer experiences with Duckett Plumbing. The predominant sentiment is overwhelmingly negative, marked by recurring themes of unprofessionalism, poor communication, and dissatisfaction with the service provided.Service Quality: Many reviewers report that Duckett Plumbing failed to resolve their plumbing issues, instead performing unnecessary services or not... Read more

The reviews indicate a clear divide in customer experiences with Duckett Plumbing. The predominant sentiment is overwhelmingly negative, marked by recurring themes of unprofessionalism, poor communication, and dissatisfaction with the service provided.Service Quality: Many reviewers report that Duckett Plumbing failed to resolve their plumbing issues, instead performing unnecessary services or not showing up as promised. For instance, one reviewer noted a hefty charge for a service that was incomplete and had to seek help from a different company afterward. This suggests a lack of technical competence or attention to customer needs.Communication Issues: Numerous reviews emphasized a complete breakdown in communication, including instances where techs arrived without necessary equipment or were unable to perform their work effectively. This has led to frustration among customers who ended up spending additional money to resolve the same problem that Duckett was initially called to address.Owner's Conduct: Multiple customers specifically called out the owner Read less