Custom Plumbing & Electric

Professionalism is the strongest dimension, with multiple reviewers citing punctuality, friendliness, responsiveness, and follow-up calls from the owner. Pricing received positive mentions including no after-hours surcharge and flexible payment options, though one reviewer noted a higher-than-expected bill. Project completion is dragged down significantly by one review describing incomplete work, ... Read more

Professionalism is the strongest dimension, with multiple reviewers citing punctuality, friendliness, responsiveness, and follow-up calls from the owner. Pricing received positive mentions including no after-hours surcharge and flexible payment options, though one reviewer noted a higher-than-expected bill. Project completion is dragged down significantly by one review describing incomplete work, an incorrectly installed outlet, and a dishwasher flood caused by untightened hoses — a serious workmanship failure. The owner's ethical response (refund and apology) partially mitigates this, but the underlying execution failure cannot be ignored. Experience scores are mixed: most reviewers describe competent, efficient work, but the 2011 incident reveals a meaningful quality-control gap at the crew level. Read less