Corley Plumbing Air Electric

Corley Plumbing Air Electric displays a mixed sentiment in recent reviews, with significant dissatisfaction regarding pricing and customer service overshadowing commendations for their professional technicians. Customers often express frustration over perceived overcharging and lack of transparency in pricing, with many claiming they were upsold unnecessary services. While some technicians are pra... Read more

Corley Plumbing Air Electric displays a mixed sentiment in recent reviews, with significant dissatisfaction regarding pricing and customer service overshadowing commendations for their professional technicians. Customers often express frustration over perceived overcharging and lack of transparency in pricing, with many claiming they were upsold unnecessary services. While some technicians are praised for their politeness and efficiency, a recurring theme is the inconsistency in service quality and customer care, leading to a growing sentiment of disappointment and mistrust. As reviews expose weaknesses such as poor communication, scheduling issues, and inadequately resolved service problems, the overall perception of Corley appears to be sliding toward negative, with many advising potential customers to seek alternatives. --- The collective feedback on Corley Plumbing Air Electric reveals a spectrum of customer experiences, amplifying certain key themes:Pricing Concerns: A substantial number of reviews highlight dissatisfaction with the company's pricing structure, many describing it as exorbitantly high compared to competitors. Customers frequently mention that services and repairs charged by Corley were significantly above average, leading to feelings of being overcharged or 'ripped off.' For instance, quotes for simple installations or repairs were commonly reported to be several times higher than those from other service providers.Service Quality and Professionalism: While many customers praise individual technicians for their professionalism, knowledge, and courteous demeanor, there are significant complaints regarding the inconsistency of service quality. Instances where technicians failed to diagnose issues correctly or where multiple visits were required to resolve a single problem are notable.Customer Service and Communication Issues: Many reviews reflect frustrations about poor customer service, particularly in responsiveness and follow-up actions. Customers have reported being left without updates or solutions, especially after significant problems arose, which exacerbates their dissatisfaction. Some users describe feeling abandoned after service issues arose without sufficient support or resolution from Corley.Allegations of Upselling and Lack of Transparency: A concerning number of customers express that they felt pressured to accept additional services or repairs that were unnecessary, creating a sense of distrust in Corley Read less