Florence Handyman Pros

The feedback highlights critical issues with Florence Handyman Pros, particularly related to their appliance repair service. Customers report a lack of follow-through, with one specific case indicating a failure to complete a service request for a refrigerator repair. The reviewer expressed dissatisfaction with the retention of parts and the extended period without a functioning refrigerator, whic... Read more

The feedback highlights critical issues with Florence Handyman Pros, particularly related to their appliance repair service. Customers report a lack of follow-through, with one specific case indicating a failure to complete a service request for a refrigerator repair. The reviewer expressed dissatisfaction with the retention of parts and the extended period without a functioning refrigerator, which greatly inconvenienced them. Additionally, communication emerges as a significant concern, with reviewers noting that the company frequently failed to return calls and that when they did, representatives were often unavailable due to personal reasons. This pattern of poor responsiveness further exacerbated customer frustration, culminating in an expectation that the company may not fulfill its obligations. The overarching recommendation from the reviewer is a strong caution against hiring Florence Handyman Pros, particularly for repairs, and suggests that clients should seek companies with better ratings. This sentiment is consistent throughout the feedback, indicating that potential customers may want to prioritize companies that exhibit reliability and effective communication. Read less