Superior Plumbing & Gas

The reviews for Superior Plumbing & Gas predominantly convey a favorable impression of the company, with customers expressing appreciation for their responsiveness, expertise, and friendly service. A recurring theme is the efficiency with which plumbing issues are addressed; clients frequently mention same-day services and quick turnaround times, reinforcing the company's reputation for reliabilit... Read more

The reviews for Superior Plumbing & Gas predominantly convey a favorable impression of the company, with customers expressing appreciation for their responsiveness, expertise, and friendly service. A recurring theme is the efficiency with which plumbing issues are addressed; clients frequently mention same-day services and quick turnaround times, reinforcing the company's reputation for reliability in emergencies. Customers consistently highlight the professionalism of the technicians. Positive mentions of specific staff members, such as Elijah and Caleb, reveal a personal touch that enhances customer satisfaction. Many reviews praise these individuals for their communication skills, attentiveness to detail, and willingness to go beyond the call of duty, reinforcing a trustworthy image of the company. However, reviews also identify several concerns, particularly regarding the bathroom remodeling aspect of their services. Customers have noted issues related to structural oversights during remodels, specifically referencing a lack of consultation regarding design options and waterproofing techniques. The sentiment here suggests that while Superior Plumbing & Gas excels in plumbing, their remodeling work may not meet the same standards, indicating a need for improvement in this area. Despite the mixed feedback on remodeling, the consensus remains that for straightforward plumbing tasks, Superior Plumbing & Gas is a solid choice. Many reviewers indicated multiple past experiences with the company, asserting they will continue to use their services and recommend them to others. Overall, customers seem to trust Superior Plumbing & Gas for reliable plumbing work but advise caution regarding more complex remodeling projects. Read less