Lucas Plumbing

The reviews for Lucas Plumbing reflect a stark divide in customer experiences, heavily influenced by recent ownership changes and the introduction of Ritz Plumbing. While some customers express satisfaction with the service, praising individual technicians like Chuy for their professionalism and effectiveness, a significant number of reviews convey dissatisfaction, highlighting issues such as high... Read more

The reviews for Lucas Plumbing reflect a stark divide in customer experiences, heavily influenced by recent ownership changes and the introduction of Ritz Plumbing. While some customers express satisfaction with the service, praising individual technicians like Chuy for their professionalism and effectiveness, a significant number of reviews convey dissatisfaction, highlighting issues such as high prices, poor customer service, and the feeling of being misled about the company's identity. Many reviewers mention that the service they received was subpar compared to their previous experiences with Lucas Plumbing before the acquisition. Overall, the sentiment leans toward disappointment and distrust, compounded by grievances related to billing practices and the quality of work. Read less