Overview of Company Customer Sentiment Analysis in January
The review of Lorick Plumbing & Handyman Service conveys a strongly negative sentiment. The customer's experience with the installation of a water heater was marred by critical mistakes, leading to significant damage and additional expenses. The review illustrates feelings of disappointment and frustration, emphasizing a lack of professionalism and competence in the service provided. In the detai... Read more
The review of Lorick Plumbing & Handyman Service conveys a strongly negative sentiment. The customer's experience with the installation of a water heater was marred by critical mistakes, leading to significant damage and additional expenses. The review illustrates feelings of disappointment and frustration, emphasizing a lack of professionalism and competence in the service provided. In the detailed sentiment analysis, it is evident that the reviewer feels misled and dissatisfied with the service rendered by Lorick Plumbing. They express a clear sense of regret for choosing the company, highlighting a specific incident where the installation was not only incorrect but also led to severe consequences, such as water damage and mold. The mention of a substantial financial burden to correct the mistakes underscores a feeling of being taken advantage of or not receiving value for their money. The reviewer concludes with a lack of recommendation, which reflects a broader sentiment of distrust towards the company Read less