Hollis Plumbing

Analyzing the customer reviews reveals a contrasting picture of Hollis Plumbing, characterized by both commendations and grievances:Positive Feedback: - Many reviews highlight the responsiveness and prompt service provided by the team, with multiple instances of customers receiving same-day appointments and timely arrivals. For example, customers noted the quick installation of water filtration... Read more

Analyzing the customer reviews reveals a contrasting picture of Hollis Plumbing, characterized by both commendations and grievances:Positive Feedback: - Many reviews highlight the responsiveness and prompt service provided by the team, with multiple instances of customers receiving same-day appointments and timely arrivals. For example, customers noted the quick installation of water filtration systems and immediate responses to emergency plumbing situations. - The professionalism and expertise of the technicians are frequently praised, with remarks about their friendly demeanor and knowledgeable approach to problem-solving. This technical proficiency has led to customers feeling satisfied with the quality of work, which encourages recommendations to others. - Several customers commented positively on competitive pricing and felt that they received good value for money, reinforcing the perception of Hollis Plumbing as a reliable local business.Negative Feedback: - A significant portion of the negative sentiment stems from a particular incident involving the owner, Mike Hollis. Multiple reviewers expressed dissatisfaction with his handling of customer interactions, citing a lack of professionalism and offensive communication style. Instances of being hung up on and dismissive responses to complaints have been particularly detrimental to the company Read less