Franklin Plumbing & Drain Cleaning

Franklin Plumbing demonstrates strong professionalism and technical expertise, with multiple reviews praising punctuality, communication, and skilled technicians like Rodney, Brian, and Ron. However, pricing is a critical weakness—four recent reviews (2024, 2021) explicitly cite excessive charges for routine work, with customers describing quotes as unjustifiable and feeling overcharged. Project... Read more

Franklin Plumbing demonstrates strong professionalism and technical expertise, with multiple reviews praising punctuality, communication, and skilled technicians like Rodney, Brian, and Ron. However, pricing is a critical weakness—four recent reviews (2024, 2021) explicitly cite excessive charges for routine work, with customers describing quotes as unjustifiable and feeling overcharged. Project completion is generally solid, though one 2024 review flagged incomplete work (water heater hut not replaced) and a missed critical diagnosis. The company's older reviews (2014–2019) are consistently positive, but recent reviews show deterioration in pricing practices and quality control. Read less