Southeastern Walk-In Tubs

The sentiment surrounding Southeastern Walk-In Tubs is notably mixed, largely swayed by dissatisfaction with customer service and installation experiences. While several reviews highlight positive feelings towards the product itself, particularly the tub's functionality once issues are resolved, the company faces significant criticism for its customer support and installation processes. The highli... Read more

The sentiment surrounding Southeastern Walk-In Tubs is notably mixed, largely swayed by dissatisfaction with customer service and installation experiences. While several reviews highlight positive feelings towards the product itself, particularly the tub's functionality once issues are resolved, the company faces significant criticism for its customer support and installation processes. The highlighted themes include poor communication, delayed responses, and inadequate problem resolution, overshadowing the overall appreciation for the product quality. Customers express frustration over the lack of responsiveness and the additional costs incurred despite having warranties. Read less