PGL Plumbing

The review highlights significant issues regarding communication and reliability. The customer initially had a positive outlook, as indicated by their willingness to enter into an agreement and pay upfront. However, this trust was severely undermined when the service provider failed to follow through with the job and ceased communication. Common findings indicate that a lack of follow-through on ... Read more

The review highlights significant issues regarding communication and reliability. The customer initially had a positive outlook, as indicated by their willingness to enter into an agreement and pay upfront. However, this trust was severely undermined when the service provider failed to follow through with the job and ceased communication. Common findings indicate that a lack of follow-through on promises can lead to eroded customer trust and satisfaction. In this case, the customer's willingness to update their review reflects a desire for resolution, but their experience underscores critical areas for improvement, particularly in maintaining consistent communication and meeting service commitments. Negative reviews like this can have long-term impacts on reputation if such issues are not addressed promptly by the company. Read less