New Life Repair

The reviews present a mixed but predominantly negative sentiment regarding the overall experience with New Life Repair, particularly focusing on Chad Logan's workmanship and customer relations.Positive Feedback: A subset of reviewers highlighted Chad's friendliness, professionalism, and dedication. They emphasized his fair pricing, skilled labor, and a positive attitude during the tasks. This grou... Read more

The reviews present a mixed but predominantly negative sentiment regarding the overall experience with New Life Repair, particularly focusing on Chad Logan's workmanship and customer relations.Positive Feedback: A subset of reviewers highlighted Chad's friendliness, professionalism, and dedication. They emphasized his fair pricing, skilled labor, and a positive attitude during the tasks. This group portrayed Chad as a trustworthy individual who is dedicated to delivering quality service, reinforcing customer confidence in his abilities.Negative Experiences: In stark contrast to the positive reviews, many customers reported serious issues: - Work Quality: Several reviews pointed to poor installation quality, with instances of damaged items, uneven placement of curtain rods, and unclean job sites, raising concerns about his craftsmanship. - Communication Difficulties: Several customers expressed frustration over Chad's lack of communication once issues arose. Responses were reportedly dismissive, and some customers felt ignored after reaching out for resolutions. - Contract Integrity: There were complaints about inaccurate estimates leading to overcharging and unexpected charges for work not previously agreed upon, indicating a breach of trust among certain clients. - Customer Service: Instances of Chad avoiding responsibilities and failing to rectify mistakes contributed significantly to negative reviews, marking a critical area for company improvement.Overall Impression: Potential customers appear divided in their views of New Life Repair. While willing to take the positive reviews into account, the significant negative feedback concerning reliability, accountability, and quality of work suggests a need for improved customer relations and service quality checks. Maintaining consistent promises and addressing customer grievances more effectively could help in fostering a more positive reputation going forward. Read less