LimRic Plumbing, Electrical, Heating & Air

A significant portion of recent reviews commended the customer service aspects of LimRic, with particular emphasis on the professionalism, friendliness, and punctuality demonstrated by technicians. Customers appreciated prompt responses in emergency scenarios and expressed that the technicians were competent in their tasks, often resolving issues efficiently. For instance, customers reported satis... Read more

A significant portion of recent reviews commended the customer service aspects of LimRic, with particular emphasis on the professionalism, friendliness, and punctuality demonstrated by technicians. Customers appreciated prompt responses in emergency scenarios and expressed that the technicians were competent in their tasks, often resolving issues efficiently. For instance, customers reported satisfaction with quick fixes for HVAC issues and plumbing emergencies, praising specific technicians such as Mike, Donnie, and Shane for their thorough assessments and friendly demeanor. Conversely, a considerable number of reviews raised red flags about pricing practices, suggesting that initial quotes given over the phone were frequently not honored in the final billing. Multiple customers pointed out experiencing sticker shock after receiving services, particularly in relation to parts that were unreasonably priced compared to those available on the market. Customers reported feeling taken advantage of when unnecessary replacements were recommended without sufficient justification, which contributed to strong negative sentiments. Quality of work and the reliability of solutions provided also emerged as common themes. While some clients were highly satisfied with the installations and repairs, others expressed dissatisfaction with diagnostic accuracy, referencing experiences where the wrong components were replaced or where issues were misdiagnosed entirely. This has led to frustration and distrust, notably when customers had to seek assistance elsewhere after being unable to resolve issues satisfactorily through LimRic. Recommendations for potential customers were frequent, with advice to seek multiple quotes and to carefully verify charges prior to service initiation. The disparity in customer experiences suggests that individuals may have varying outcomes depending on the specific technician dispatched and the type of service required. Overall, while LimRic demonstrates a capacity for efficient and friendly service, a lack of consistent communication regarding pricing and diagnostic outcomes has contributed to a divided perception among clients. Read less