C&C Myers

The reviews analyzed indicate a significant level of dissatisfaction among customers of C&C Myers. A common theme is the failure of the company to maintain effective communication. Customers reported that following cancellations due to weather, they were not contacted to reschedule, despite assurances that they would receive follow-up calls. This lack of follow-up has led customers to feel ignored... Read more

The reviews analyzed indicate a significant level of dissatisfaction among customers of C&C Myers. A common theme is the failure of the company to maintain effective communication. Customers reported that following cancellations due to weather, they were not contacted to reschedule, despite assurances that they would receive follow-up calls. This lack of follow-up has led customers to feel ignored and undervalued, driving them to express their grievances publicly. Additionally, a notable concern expressed is about the quality of the service itself. After a technician visit, several customers reported that their air conditioning systems, which were previously functioning well, ceased to operate correctly. This has led to speculation that the work done by the technicians may have contributed to the breakdowns, resulting in accusations of poor workmanship or negligence. Customers felt strongly that they should not be liable for additional charges when seeking further assistance for issues that arose shortly after service. There is a strong inclination among reviewers to escalate their concerns through formal complaints, such as to the Better Business Bureau (BBB), highlighting a serious erosion of trust in the company. Collectively, these sentiments paint a picture of a business struggling to meet customer expectations, which may result in long-term damage to its reputation if these issues are not addressed. Read less