Advance Plumbing Heating & Air

Upon analyzing the reviews, it is evident that Advance Plumbing Heating & Air has received both commendations and criticisms. The positive review emphasizes the company's commitment to customer care, particularly during tough times, where the technician successfully identified a problem and provided timely service that exceeded the expectations set by a previous vendor. This review illustrates the... Read more

Upon analyzing the reviews, it is evident that Advance Plumbing Heating & Air has received both commendations and criticisms. The positive review emphasizes the company's commitment to customer care, particularly during tough times, where the technician successfully identified a problem and provided timely service that exceeded the expectations set by a previous vendor. This review illustrates the company's effectiveness in delivering high-quality service and building trust with customers. In stark contrast, the negative review indicates a significant breakdown in communication and service, particularly regarding emergency responses. The customer voiced disappointment over not being updated about appointment delays, which compounded their frustration as they sought assistance for a critical issue. The mention of rude staff behavior during this interaction further exacerbates the customer Read less