Sureflow Rooter Service

The reviews point to two distinct patterns of customer experiences. On one side, positive feedback highlights rapid responses, professionalism, and competitive pricing, especially when compared to larger, more established competitors like Roto Rooter. Customers appreciate personal referrals and compliment specific employees such as Justin and Brian for their problem-solving abilities and prompt se... Read more

The reviews point to two distinct patterns of customer experiences. On one side, positive feedback highlights rapid responses, professionalism, and competitive pricing, especially when compared to larger, more established competitors like Roto Rooter. Customers appreciate personal referrals and compliment specific employees such as Justin and Brian for their problem-solving abilities and prompt service. These reviews reflect a sense of trust and satisfaction, suggesting that when the service meets expectations, customers are willing to recommend Sureflow wholeheartedly. Conversely, negative reviews focus on a lack of follow-through, with complaints about incomplete work and poor communication. Reviewers using terms like "lazy" and "scammers" indicate frustration with unfulfilled commitments and a feeling of being abandoned mid-service. This negative sentiment underscores a troubling inconsistency in customer service, which can erode trust and impact the company Read less