A Good Plumber

The reviews reveal a nuanced picture of A Good Plumber's service. Many customers express admiration for the quick response times and the friendly demeanor of the employees. Specific praise is given to their ability to handle unexpected issues effectively, with some mentioning that the staff went beyond standard expectations, such as fixing additional plumbing problems without advance notice. The a... Read more

The reviews reveal a nuanced picture of A Good Plumber's service. Many customers express admiration for the quick response times and the friendly demeanor of the employees. Specific praise is given to their ability to handle unexpected issues effectively, with some mentioning that the staff went beyond standard expectations, such as fixing additional plumbing problems without advance notice. The affordability of their services also receives commendation, with several customers remarking about fair pricing compared to competitors. Nevertheless, the positive sentiments are counterbalanced by significant criticisms. A notable number of customers experienced issues with accountability and customer service. Specific complaints include instances of missed appointments without notifications, failure to communicate or follow up on ongoing jobs, and unresolved billing disputes. One customer highlighted an experience that raised ethical concerns regarding billing practices, asserting that they were charged for a service that was already billed to another party. These unresolved complaints and issues with communication reflect a disconnect between customer expectations and the company Read less