ThermOil

ThermOil demonstrates strong technical expertise and project completion capability, with multiple reviews praising skilled workmanship, emergency responsiveness, and follow-through on complex installations. However, professionalism is significantly undermined by persistent complaints about phone staff rudeness, communication failures, and missed appointments spanning multiple years (2012–2021). ... Read more

ThermOil demonstrates strong technical expertise and project completion capability, with multiple reviews praising skilled workmanship, emergency responsiveness, and follow-through on complex installations. However, professionalism is significantly undermined by persistent complaints about phone staff rudeness, communication failures, and missed appointments spanning multiple years (2012–2021). Pricing concerns emerge in several reviews alleging overcharging and delivery discrepancies. The company shows a stark bifurcation: field technicians and ownership (Angelo, Marvin, Adriana in support role) receive consistent praise, while front-desk communication is repeatedly criticized. Recent reviews (2023–2024) are uniformly positive, suggesting possible operational improvements, but older negative patterns (2012–2021) remain substantial. Read less