The Plumber Company - Providence

The negative reviews largely emphasize three key issues: poor service quality, damage to property, and lack of accountability. One customer recounts an experience involving damage to their home, including a broken thermostat and tiles, as well as problems with the heating system that were unprecedented prior to the company's involvement. This suggests a lack of skill and professionalism in handlin... Read more

The negative reviews largely emphasize three key issues: poor service quality, damage to property, and lack of accountability. One customer recounts an experience involving damage to their home, including a broken thermostat and tiles, as well as problems with the heating system that were unprecedented prior to the company's involvement. This suggests a lack of skill and professionalism in handling installations and repairs. Furthermore, the claim of being Better Business Bureau accredited appears to be misleading, invoking distrust among reviewers. Customers also describe the company as unresponsive and unreliable, indicating a failure to communicate and address concerns effectively. Overall, the sentiment leans heavily towards disappointment, with customers feeling that the service did not match the advertised standards. The reviews indicate a unified consensus around the recommendation to avoid the company, making it clear that they are unlikely to repeat their business with The Plumber Company and are instead opting for alternative service providers like No Problem Plumbing. Read less