Super Rooter Service

The main sentiment conveyed in the reviews of Super Rooter Service focuses on the rude demeanor and unprofessional attitude of the technician Manny. Reviewers noted his lack of courtesy and dismissive attitude towards their concerns, which could likely deter potential customers. This type of service experience reflects a significant issue with customer relations, as individuals expect not only ski... Read more

The main sentiment conveyed in the reviews of Super Rooter Service focuses on the rude demeanor and unprofessional attitude of the technician Manny. Reviewers noted his lack of courtesy and dismissive attitude towards their concerns, which could likely deter potential customers. This type of service experience reflects a significant issue with customer relations, as individuals expect not only skilled workmanship but also respect and polite interaction. Moreover, the pricing complaints were a recurring theme. A significant contrast was drawn between the costs charged by Super Rooter Service compared to other local plumbing services, indicating a perception of overpricing. The mention of a previous service costing significantly less for the same job underscores a potential issue with value perception among customers. Reviewers emphasized feeling taken advantage of, which can severely damage a company's reputation. While the quick response time was mentioned positively, it was not enough to balance the overall dissatisfaction expressed by the customers. The sentiment circles around feelings of mistrust and frustration, suggesting that potential customers should consider alternative services before proceeding with Super Rooter Service. In summary, the feedback indicates a critical need for improvement in both service quality and customer engagement for Super Rooter Service to enhance its reputation and retain clientele. Read less