Professional Drain Services of Southern New England

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Professional Drain Services receives strong praise for responsiveness, affordability, and technical skill when they do show up — multiple reviewers highlight same-day or next-morning availability, courteous behavior, and effective problem resolution. However, a significant and recurring pattern of no-shows without any call or notification appears across at least 3 separate reviews spanning 2018–2019, which substantially drags down the professionalism and project completion scores. The no-show pattern is particularly damaging because it is not isolated — it appears to represent a systemic reliability issue rather than a one-off incident. Pricing and workmanship quality are consistently rated positively by those who received service, suggesting the core skill is there but dependability is a serious concern. The mixed record makes this contractor a moderate-risk choice despite genuine strengths. Read less