Priority Plumbing & Heating

Priority Plumbing & Heating earns strong marks across all four dimensions, with the vast majority of reviewers praising Mike and his team for responsiveness, punctuality, friendliness, and technical competence. Pricing is generally described as fair and transparent, with multiple reviewers noting they compared quotes and found Priority competitive. However, scores are meaningfully tempered by a re... Read more

Priority Plumbing & Heating earns strong marks across all four dimensions, with the vast majority of reviewers praising Mike and his team for responsiveness, punctuality, friendliness, and technical competence. Pricing is generally described as fair and transparent, with multiple reviewers noting they compared quotes and found Priority competitive. However, scores are meaningfully tempered by a recurring pattern of negative reviews citing no-shows, unreturned calls, and failure to follow through on scheduled appointments — a pattern that spans from 2015 through 2020 and represents a genuine reliability concern. Two highly detailed 1-star reviews from 2017 describe a seriously botched boiler installation with multiple workmanship failures, property damage, and unprofessional conduct when confronted, which significantly weighs down the project completion and experience scores. The recency of reviews (2023–2025) is more consistently positive, suggesting possible improvement over time, but the historical negative pattern cannot be ignored. Read less